Past Experience

The sheep will guide you home if you're lost (they're generally known as followers but this one's obviously the black sheep of the family)

or....

 

 

Page purpose: To describe my employment, educational and cultural history in more detail

 

 

Which history would you like to find out about?

 

My employment experience?

My education?

My cultural experience?

 

 

 

 

My employment experience:

  

Time Period Job title, location and description
12/01-01/02 Disc Jockey, Le Clover, Valmorel, France

Main responsibility:

Providing music for Le Clover during the 2001-2002 ski season (as Valmorel is a ski station in the French alps, situated not far from Les Trois Vallées)

 

This may seem a change from my recent jobs, but the opportunity landed on my doorstep to try my hand at being a full time DJ in the French alps and seeing as I would still be able to work on my current projects (namely this site) I decided to take them up on the offer.  Even though I did not complete the season (for personal reasons) I still managed to pick up a huge range of skills, including adapting to intensive night work, learning more about the French culture and also about running a small business (as I often discussed with the owner about new approaches for creating customers).

07/01-10/01 Customer Service Representative, ScrewFix Direct, England

Main responsibility:

The provision of excellent Customer Service to all potential and current customers of ScrewFix Direct.  This involves processing orders, refunds, replacements, technical queries, general queries etc whether received by phone, email, fax or mail in a courteous and succinct manner.  

 

There were two reasons I took this job, one because I needed a part time job whilst working on this site and finding out as much as possible about Customer Services.  And two, because CS reps are the front line of most customer centric business, they are the people gathering the information that you need to assess who your customers really are and how to keep them.  I wanted to know what it was like on the front line before making big statements and conclusions on the best way to run a customer centric business.  It turned out ScrewFix Direct was a pretty good choice- I'll be posting a link here soon with an outline of my reasons soon.

2000-2001

E-business program assistant, Groupe ESC Grenoble, France

3 main responsibilities:

Improvement of the relationship with external e-business professors.  For example, the creation of added-value in their visit both for the students and the professors.

The upkeep and redesigning of the e-business intranet portal using Lotus Notes and Domino Designer.  This portal provides information for students and professors that is relevant to the courses they were following/teaching.  In addition a high-profile, efficient help desk including email-routing, "surgery hours" and an FAQ section was created.

General work under the direction of the IBM Chair of E-Commerce (translations, reports, assistance at conferences…)

1997-1998

(7 months)

 

Radio Presenter, Burst FM-Student radio for Bristol, UK 

A two hour slot each Wednesday presenting a music show for Bristol students (time period includes preparation and promotion of Burst FM)  

1997-1998

Resident DJ, Outback Music Bar, Bristol , UK

Provided equipment and music for the local music venue every weekend

1997-1998

Student Representative for Physics students

Liased with staff members to resolve problems brought to light by fellow students

1997 (summer)

Assistant group leader, Camp Beaumont, Bromley, UK

Supervised and organised play activities for children ranging from 5 to 13 years old at a summer day camp for children

1995-1996

 

 

Library assistant, Bromley central library, Bromley, UK  

Catalogued returned and new books and dealt with customer enquiries working as part of a team of four

 

 

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My education

Time period Diploma obtained, location and description
2000-2001

International and E-Business training, ESC Grenoble, France 

Whilst working for the business school I was given the chance to study several courses related to the  international and e-business MBAs in my spare time.  Subjects followed include finance, marketing, law, human resources, change management, SCM, CRM and IS.  At the end of the year I successfully passed all of the exams taken and I am in the process of having this level of knowledge ratified.

1996-2000

Physics with French BSc  (2:1), Bristol University, UK

 Bristol University aims to educate students not only in their chosen subject but also in more general skills.  To this end I took several additional courses such as Physics World (presentation and research skills) and the CRAC Management course (teamwork/leadership skills).  The degree also includes one year studying Physics at a French university (Université Joseph Fourier, Grenoble). A report was also produced concerning this year abroad.   As an extra point, for the 10000 word dissertation that had to be completed in the final year, I received a commendation.

1989-1996

GCSE's and A-levels
Hayes School, UK

A levels in Physics, Math, French and General Studies

10 GCSE’s covering most subjects

 

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My cultural experience:

 
Time period Location, description
Birth Date

Abidjan, Ivory Coast (Africa)

Born: 08/09/1977

1 month-5 years old

Garoua, Cameroon

Whilst I was in Garoua I attended a french nursery school (as it was in the french part of Cameroon) and also had good friends that were local to the area.

5-18 years old

Biggin Hill, United Kingdom

A town very famous in the Second World War (and frequently bombed due to its important RAF base) I spent my early school years here and in the neighbouring town, up to A level (high school).   This time included numerous holidays to Europe.

18-20 years old

Bristol, UK

The capital of West England, situated 150 miles west of London, this vibrant and future focused town was my home during 3 of my 4 university years. 

20-21 years old

Grenoble, France

Situated in the heart of the French alps, Grenoble received me for my year abroad.  Here I studied physics in French (no mean task) but more importantly I learnt how to live in a foreign country and became more open to different ideas and viewpoints.  It's amazing how different England and France are, considering there is only a gap of 40 miles between them.  Have a look at my report for more details.

21-21 years old

Bristol (again), UK

This was my final year at University to finish off my degree and plan for my future.

22-23 years old

Grenoble, France

I enjoyed my time abroad so much I decided to return.  On my return trip I felt very much at ease and able to cope with any problems.  My main motive to return was to strengthen my cultural empathy but also take up work at the ESC Grenoble to gain experience working in France and gain some hands on business experience. 

24- present

France, USA- Travelling

Once my contract had expired I decided to take some time out and travel the US and France before reutrning to England to build a strong business career.  Whilst travelling I did take up several temporary work positions to pay my way, namely in a call centre and as a DJ

 

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